Responsibilities and essential job functions include but are not limited to the following:
To direct all operational activities towards supporting the Tjendana Resort Management Mission, Vision, and Core Values
To motivate, discipline, direct and supervise the work of the restaurant managers and assistant manager in the Food & Beverage outlets while maintaining effective relationship
To know the standards set by Tjendana Corporate (Corporate) and Tjendana Villas standards
To keep Villa Operations Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action where necessary or suggests alternative courses of action
To adhere to company standards and service levels to increases sales and minimize costs, including food, beverage, supply, utility and labor costs
To be involved in the Food & Beverage Outlets budget, and forecast and performance reports
To be knowledgeable of each properties information (hours of operation, etc) to answer guest inquiries To review the various Operations Manuals and incorporate adherence to the manuals into the training program
To ensure highest level of service in Food & Beverage Outlets by effectively responding to complaints, taking any and all appropriate actions to turn dissatisfied guests to return guests
To develop colleagues by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
To establish guest database with preference records of regular guests
To build loyal customer base
To consistently follow and implement HACCP policies and procedures
To inspect Food & Beverage quality regularly
To carry out any other duties as and when assigned by the Management
To constantly monitor the colleagues\' appearance, attitude and degree of professionalism to insure their strict adherence to Tjendana Villas standards of quality service
Diploma/Degree in Food & Beverage/Hospitality Management
Additional improvement programs in Food & Beverage an advantage
Oral and written fluency in English
Ability to speak other language and basic understanding of local languages an advantage
Minimum 3 years experience in an international class hotel/ restaurant/bar
Minimum 2 year relevant experience in a similar capacity an advantage
Motivator/self starter
Displays initiative and creativity,Committed, Team leader/builder, Customer/people oriented, Open minded
Willing to work long hours
Flexible and adaptable to different working locations
Computer and finance knowledge
Please send CV to hrd@tjendanavillas.com